By accessing or using DELTX (“we,” “our,” or “us”), including our website, services, or facilities, you agree to these Terms & Conditions. Please read them carefully before engaging with our services.

Eligibility

You must be at least 18 years old to use DELTX. By using our services, you confirm that you meet this requirement.

If you are engaging DELTX on behalf of a business or organisation, you confirm that you have the authority to bind that entity to these terms.

Nature of Services

DELTX provides third-party logistics (3PL) and fulfilment services, including but not limited to inventory storage, order processing, packing, shipping coordination, and returns handling.

Specific service terms, pricing, service levels, and obligations are governed separately under a Master Services Agreement (MSA) or agreed commercial terms. These Terms & Conditions apply generally to your use of our website and engagement with DELTX.

Use of Website

All content on our website including text, branding, graphics, images, and materials is the property of DELTX or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or modify any content without prior written consent.

Service Availability

We aim to provide reliable and efficient services. However, we do not guarantee that our website or systems will always be available, uninterrupted, or error-free.

DELTX is not liable for any interruptions, delays, or temporary unavailability of our website or digital systems.

Operational service levels (e.g. fulfilment timelines) are defined in your agreed service terms, not within this document.

Acceptable Use

You agree to use DELTX’s website and services responsibly.

You must not:

• attempt to gain unauthorised access to our systems

• interfere with or disrupt our operations

• use our services for unlawful or harmful activities

• provide false, misleading, or incomplete information

We reserve the right to suspend or terminate access if these terms are breached.

Third-Party Services

DELTX may integrate with or rely on third-party platforms and providers (e.g. eCommerce platforms, carriers, software tools).

We are not responsible for the performance, availability, or policies of these third parties. Your use of such services may be subject to their own terms and conditions.

Limitation of Liability

To the maximum extent permitted by law, DELTX is not liable for any indirect, incidental, or consequential losses arising from the use of our website or services.

Our liability in relation to fulfilment services, including inventory and orders, is governed strictly by the terms outlined in your Master Services Agreement (MSA).

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

Changes to Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, operations, or legal requirements.

Updated terms will be published on this page. Continued use of our website or services constitutes acceptance of any changes.

Contact

If you have any questions about these Terms & Conditions, please contact us at partner@deltx.com.au